11/29/2007
Customer service in higher education comes in a multitude of offerings, from grand and glorious, such as student lifecycle initiatives involving complex six-figure CRM software, to small, narrow and--well--round, such as providing disc duplication services where a dime will buy a student all the data that can fit on a blank CD. Pennsylvania State University's Entrepreneurial Services addresses the latter category.
11/28/2007
"We're making it possible for deaf and hard of hearing people to have equal access to information via the Internet." That's according to Samuel Slike, an instructor and curriculum coordinator of the Education of the Deaf/Hard of Hearing Program at Pennsylvania's Bloomsburg University.
11/26/2007
Composed of professional services such as those supporting online education and faculty recruitment that help institutions support teaching and learning objectives, the academic services market is serving key postsecondary priorities.
11/21/2007
The 2007 college football season is winding down, and while the last of the autumn leaves falls lazily from the trees in Charlottesville, VA, there's no slowdown for Erik Elvgren, senior producer and animator at the University of Virginia's Athletics Video Services Department (AVS).
11/15/2007
With 80,000 students and 24 campuses across a state that's intimately familiar with inclement weather, Pennsylvania State University clearly needs a reliable--and redundant--system of emergency notification.
11/14/2007
A feisty online program director on a rock-bottom budget at a Los Angeles college is using free cast-off computers and help from an open source software startup to create podcasts of classroom lectures.
11/12/2007
The infrastructure computing market is composed of technologies that support the collection and interconnection of computer, voice, video, and data, including the security and storage of information.
11/7/2007
Students at Gallaudet University in Washington, DC, the only liberal arts university in the world for the deaf and hard of hearing, are benefiting from lecture capture software that includes closed captioning. That lets students view videos of lectures on demand, complete with text captions along the bottom of the screen.
11/5/2007
Professional Web designers are skillful in creating integrated sites that make use of a range of technical functions, such as virtual tours, online chats and podcast downloads, as well as informational formats, including text, graphics, pictures, and so on. Eduventures explores what preferences prospective students have around these functions and formats.
11/1/2007
If you could design a massive technology project from the earliest stages all the way through deployment and complete and total user adoption, what would the plan look like? Perhaps it would resemble the Villanova University rollout of unified communications.
10/29/2007
Colleges and universities have done little over the last three years to improve information security. Hindered by lack of staff resources and funding, security efforts remain largely unchanged, while incidents of breaches--including the theft of personal information from within and without--continue to plague campuses. And, what's more, the integration of physical and IT security is still a reality in only a small minority of schools.
10/29/2007
With the administrative computing market reaching $2.0 billion by 2010, growth drivers include increased use of data by administrators in institutional decision-making, use of CRM-type tools for enrollment management development, and into 2008-2010, introduction of new SOA architectures.
10/25/2007
Small and medium-size institutions looking for ways to beef up technology programs without adding staff might consider outsourcing some or all of IT. At Ocean County College on the coast of New Jersey, an outsourcing partnership has resulted in a popular and growing selection of online courses.
10/24/2007
Audio and even video capture of lectures is becoming more common on college campuses, which post the material to their Web sites so that students can revisit a lecture after the fact. But Drexel University....
10/22/2007
Despite the growing purchasing power of college students, recent survey results released by education consultancy Eduventures reveal that more than half (52 percent) of the students surveyed spend less than $250 of their own money on technology or electronic purchases each year.
10/18/2007
Businesses running data-intensive Web applications need Web pages that can update incrementally. The technology to do so has been accelerated since 2005, with the advent of open standards such as AJAX, which is the acronym for Asynchronous JavaScript (JS) and eXtensible Markup Language (XML).
10/17/2007
Results from an initial study by a professor at Coppin State University in Baltimore indicate that class capture technology that allows students to view lectures online after the fact can improve course retention rates and grades. Chris Brittan-Powell, a psychology professor at Coppin State, developed the study to see whether using technology from Tegrity helped student grades and retention in his courses over a semester.
10/15/2007
Spurred by growth in collaboration and communications technologies, the academic computing market is forecast to hit $419 million by 2010, according to a forecast from education consultancy Eduventures.
10/10/2007
Regulation drives a surge in innovative solutions for stormwater treatment. As fun as creating a course in Moodle is (the subject of part 1 of this two-part series), eventually it will go live, and the real excitement can begin as administration kicks in. The first thing you will come to realize is that while you believed you had thought through every single thing, you missed about half.
10/10/2007
Stanford University librarian Michael Keller will join other leading digital archiving experts November 14-16 in Paris for the inaugural meeting of the Sun Preservation and Archiving Special Interest Group, a group dedicated to working on the unique problems of storage and data management, workflow, and architecture for very large digital repositories. The Sun PASIG brings together a large group of organizations for an ongoing global discussion of their research and sharing of best practices for preservation and archiving. Here, CT asks Keller for his perspectives on the effort and the goals of the Sun PASIG.
10/3/2007
In a recent article, I mentioned my newfound affection for the open-source course management system Moodle. It's a great CMS, but there's not a lot of current information available on it. So, in this two-part tutorial, we'll walk through the use of it, starting in Part 1 with the creation of a class and setting up the resources needed for it.
9/26/2007
Giving people the ability to update their slice of the campus website doesn't sound like a revolutionary idea--at least not in an era ruled by mass participation in social networks, the sharing of mashups, and the craze to add widgets to personal websites.
9/20/2007
Even though FERPA, the Family Educational Rights and Privacy Act, was signed into law in 1974, campuses continue struggling with how to control the distribution of information on students in ways that comply with the federal regulations.
9/19/2007
At Western Oklahoma State College, students in a single classroom, with one instructor present, can be taking either of two introductory algebra classes. That's just one of the advantages the college has discovered in offering computerized online instruction to augment several of its developmental mathematics courses.
9/12/2007
A shortage of physicians in rural areas isn't a problem unique to Canada, but the highly sophisticated technology solution that the University of British Columbia has set up to solve it may well be.