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The Potato Made Me Do It

11/14/2007

Sakai and Kuali. In contrast to the proprietary software that dominated the past, open source software gives institutions new choices. Open source software is freely available to anyone, so institutions can choose when and how to evaluate it. They can also choose to modify or extend it and share the improvements they make with others. These choices result in new characteristics including lower prices, transparency, features designed by and for education, and unprecedented access to software for evaluation purposes. As institutions reward these characteristics, today and in the future, they will be selected, and as they are selected they will be replicated in the DNA of software companies in the future.

To some extent, these characteristics are already being rewarded. Rather than relying solely on responses to RFPs, institutions are now downloading open source applications and spending time with them unsupervised by a vendor. This direct access to software enables potential buyers to assess the fit of a particular application much more thoroughly than they can when relying solely on vendor input. Quite simply, the software itself is a much richer source of information about features, functions, and usability. Consequently, institutions and even governments intentionally select characteristics to be replicated.

Having the software open and accessible for inspection and evaluation leads to another change: It increases the focus on service, reliability, and responsiveness. Institutions can hold vendors accountable for these characteristics because the vendor cannot lock in buyers based on software as proprietary intellectual property.

Just as the potato and the gardener play co-evolutionary roles in the garden, all of us -- software and service companies, users, and communities -- play co-evolutionary roles in the enterprise software ecosystem in education. Evolution results from an infinite number of events and choices. It doesn't depend on the consciousness or awareness of those choices. With these natural laws in mind, higher education institutions and other education-focused organizations should think purposefully about the characteristics they reward. The characteristics they reward will be the characteristics selected and replicated in the DNA of software companies.


Christopher D. Coppola is president of the rSmart Group, a provider of open source solutions for education. He is a board member of the Sakai and Kuali foundations.

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Christopher D. Coppola, "The Potato Made Me Do It," Campus Technology, 11/14/2007, http://www.campustechnology.com/article.aspx?aid=52866

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