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7/20/2006
Build and foster tech-review and decision- making teams comprised of representatives from all involved campus areas: IT, academic, financial, operational, even student. Commit to decisions made multilaterally from the ground up, taking into account all pertinent needs. Commit also to decisions that are made only after a thorough examination of potential benefits and ROI has been completed, and never allow a vendor of any product or service to conduct that research in place of the institution.If these measures are put into place, it is more likely that no ERP purchase will disappoint at the levels still being reported by some institutions. It is also less likely that one tech purchase will be made at the sacrifice of another. Voss makes valid points about ERP nightmares, but that d'esn’t mean they have to persist.
—Katherine Grayson, Editor-In-Chief
What have you seen and heard? Send to: kgrayson@101com.com.
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