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10/5/2005
Roughly four years ago, Bussell says, the school was running only Apple Macintosh computers. After a big push to move to PCs, he says, “there was no way I could visit every machine and do the upgrades necessary; I had to find something to automate it.”
Using NetSupport, installed in 2003, Bussell is currently managing 85 machines, and really likes the features and control it gives him. For example, the inventory control module can collect a complete software and hardware inventory from each computer. Bussell says savings were realized almost immediately: “Our return on investment was within a month.” The original cost of the entire suite: about $4,600 for 75 licenses.
After installation, the system works by creating a client installer package that immediately polls every machine on the network, returning asset data such as system name, manufacturer, memory size, serial number, workgroup, processor, network adapter, printers, hard drive size and available space, USB connectors, and much more. The software also can perform tasks like deleting files, or sending executable files for users to run.
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