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It Was the Best of Times, It Was the Worst of Times . . .
9/10/2003
By Terry Calhoun
Wow. And those scenarios were played out on several thousand campuses across
North America.
Now the analyses begin. How much did it cost us in overtime and lost productivity?
Yes, we really do need to take a look at our policies about the responsibilities
of users and how much support we will provide—and at what cost—to
student machines. On some campuses, networks were shut down for days. On others,
there was little impact. Why? In some cases it was due to long-standing procedures
and thoughtful implementation, ahead of time. On other campuses, fast-thinking
IT management whipped teams together and somehow managed to grab students’
cooperation and thinking to head off larger disasters.
Next week, we’ll have a guest opinion from J'e St. Sauver of the University
of Oregon, who’s been looking at what happened, where. He will share his
opinions about why some campuses got hit so hard and some didn’t—and
also share some lessons learned.
About the author: Terry Calhoun is Director of Communications and Publications for the Society
for College and University Planning (SCUP). You can contact him through CT's IT Trends forum by clicking here. View more articles by Terry Calhoun.
Cite this Site
Terry Calhoun, "It Was the Best of Times, It Was the Worst of Times . . .," Campus Technology, 9/10/2003, http://www.campustechnology.com/article.aspx?aid=39491
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